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Charles Otstott

Bio: Charles Otstott has over 20 years’ experience as a residential and commercial electrician. He has a strong work ethic and is dedicated to safety. He also takes great pride in keeping the job as clean as he found it. He is a certified Generac Generator technician and an expert in trouble shooting power outages. Charles has a can do attitude with a lot of patience which makes him a great team player.

Hobbies: Charles enjoys playing with his four wonderful children that he is very proud of, growing his own vegetables, and camping.

Charles Otstott

General Manager | Master Electrician

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Google Rating

4.9

Based on 39 reviews

Safe Electrical Service

4.9

Crys McCord

00:54 13 Oct 20

Jake Tyler

06:05 05 Oct 20

After the storms we had here there were a series of power surges. Due to the age of the panel and the improperly installed breakers, there was some damage to our electrical panel (as well as some of our smaller kitchen appliances). I called a few companies and got quotes from each. I loved how professional and responsive SAFE Electrical was compared to the other services were, despite being roughly the same price to replace an our panel. I also opted to do some additional repairs and fixes that were much needed. They were on time and by on time I mean they were here 30 minutes early and were prepping to come into the house and start work at the scheduled time. Prior to starting they even asked if they were allowed to use the restroom (which I thought was a dumb question, because they were going to be here all day and I can't imagine that customers would say no to a basic human necessity yet apparently some people take issue with contractors using their bathroom). Replacing an electrical panel as well as doing some rewiring can take a fair amount of time. Replacing light switches and outlets doesn't really take too long, but can add up with each additional request. They had told me, when I had booked the appointment, that it might take a total of 2 days due to the amount of work that was being requested (which I was fine with, I would rather they take their time and do it right than rush). By the end of the day they had done everything they were contracted to do. They even told me about additonal problems that I was unaware of (such as charred wiring, which was traced to a lamp-post which is literally never used). Every employee that came through was very courteous and professional. We also had just adopted a rescue dog that is a very aggressive towards strangers. Mitch asked if he could give him and our other dog a treat, to let him know that he isnt a threat, showing us the packaging and the ingredients in the treats and asked for permission prior to giving them the treats. Needless to say our dogs were very happy and calmed down instantly. They were friendly towards him and the other workers the rest of the day. Honestly, it was the friendliness towards our dog that initially made us choose SAFE Electrical. Every other company seemed to have the same prices and say the same things when receiving quotes, but it was the friendliness towards our dog that really sold us. Our hunch was correct, as they did an amazing job. We have some other small jobs that we need done and will be using them again. They fixed every problem that we had and were contracted to do and did so professionally and courteously. Minor or major electrical work, I would highly recommend SAFE Electrical. Though each employee was great, I would also highly recommend Mitch. He was the reason we choose SAFE Electrical and would gladly choose and recommend SAFE Electrical to anyone looking for Electrical work.

Joel Vander Weele

18:41 29 Sep 20

Charles, Noelle and the entire Safe Electrical Service team are not just the best electricians I have ever dealt with - they are the most professional contractors I have have ever dealt with.I had a project interrupted by Covid and the Safe team was very understanding of my situation. They treated me fairly and completed the work beautifully.They have done all the electrical work in my house now for about 8 years - and I cannot imagine hiring anyone else.

Kenneth Bruhns

16:55 29 Sep 20

Charles and team were professional, on time and responsive in assisting me in getting my dad's electrical panel replced and upgraded.

Xylina Foxworth

16:14 25 Sep 20

We had a small outlet fire that led to us making a decision to get our entire home rewired and brought up to code. Let me first start with this company is OUTSTANDING! My experience was great from start to finish. I’ll start with the person on the other end of the phone, Noelle, she was very helpful with scheduling someone to come out, answering all of my questions, and was phenomenal with making me comfortable and easing the anxiety that comes along with trying to find a company you can trust for a project like this. Next is the master electrician/owner, Charles, professionalism and customer service at its finest! He came out, did a walkthrough of my home, and came back a couple days later to review options with my husband and myself. When it came time to do the work, the entire crew was respectful of my home, courteous, and professional. A true reflection of their owner/leadership. The icing on the cake was when the village inspector came out and acknowledged that they did a phenomenal job. My husband and I are rarely surprised and I must say the work Safe Electrical did exceeded our expectations. I cannot say enough good things about this company. We have already recommended this company to a few co-workers and friends who are in need of electrical work. I rarely write reviews but this is one was well worth it and I can only hope it helps others who are in need of an electrician make their decision.

Dot Smith

20:13 30 Aug 20

Courteous customer service. I scheduled as appointment but canceled. I needed service immediately. I'd recommend them based on their customer service.

Enchelique Savage

03:56 26 Aug 20

I love this place, no job is too little. Very efficient, prices are reasonable, Charles answered all of my questions and reassured me that he will help solve my issue and he did. Thanks again SAFE Electrical Service. I will be referring all of my family and friends.

Carol Madey

20:16 24 Aug 20

I called several electricians in and around the Beverly area and many didn't return my call. Safe electrical returned my call, promptly scheduled service (I had to wait a week for service but it was not an emergency) and called when they were 15-30 minutes away to let me know they were arriving shortly. They corrected all broken outlets in my mom's condo and my mom said the electrician was kind and professional. I would highly recommend them.

Tony Byrd

20:36 11 Aug 20

I called Safe Electrical Services they set up a appointment window Mitch came out quoted the job of replacing and rewiring a burned out panel. He was very professional and personable as welk as courteous he thoroughly explained the issue and what he see as the probably and on the day we set up he and his coworker got right to work and explaining everything in full detail. I would definitely recommend Safe Electrical Service to anyone who have a need for quality professional service Tony

Tina Moore

03:41 20 Jul 20

Mitch C. - knowledgeable, polite & professional! Plan to hire Safe Electrical again!!!

Kris Zahrobsky

21:54 16 Jul 20

OUTSTANDING! Charles and his team are extremely knowledgeable, professional, and do amazing work! The team was very clean and polite, and made the entire experience a breeze! I would highly recommend for any electrical need you might have!

Haley K

19:35 01 Jul 20

I can't say enough how great this company is. As first time homeowners we weren't sure what to expect when working with an electrician. They first did an inspection for us back in 2017 before we bought our house. They charged a fair price to do a walk through and told us what would needed to be updated. 3 years later we have work we need done in our basement (can lights installed, circuit box labeled, wire cleanup, etc.). Not only did the electrician, Charles, remember us, he even honored the quote he gave 2 years prior for the breaker box. He and his team worked all day at our house. The work was done timely and professionally. Fast forward to today, we've been having trouble with a breaker tripping when we use 2 appliances at the same time (we have an old house). We were able to get him out here within 48 hours to fix the problem. Great local electrician. We highly recommend!

Hans Castorp

22:57 26 May 20

Charles is the best. I've had him rewire three properties for me. Always done right.

Thomas Turrise

01:18 10 May 20

Safe ElectricCharles was thorough in his inspection and explanation of his findings. He offered a few different options and prices which we liked. The work required cuts in the ceiling and wall. On project day his crew erected plastic which surrounded the entire work area to keep the house clean from dust. The crew was courteous throughout the project. Perfect…

Sandra Clark

20:44 06 May 20

We set up an appointment with another company to do some work in our home. After waiting all day they never came or called us back. Some one told us about Safe Electrical Service . When I called Charles answer the phone and I ask him if he could do the work. He was very nice and considerate. He told me he would send someone out the next day. Mitch and Michael were very Professional and very detailed. Michael put in reset lights, ceiling fan, doorbells, electrical outlets. Even clean up the area where they worked. I am so glad I called them.They are like family to me, and they made us feel the same way. They are also on time and reasonable.

William Hendrickson

13:15 18 Mar 20

We had an electrical emergency (bad wiring from previous owner) Charles was able to diagnose the problem and give us a range of options to fix the problem that still worked with our budget. He and his crew are thorough, friendly and respectful and they know their work.I have used the services of several electricians on the a southwest side, but Safe Electrical Service is now the first call I make for any questions or jobs.

Nichole Alexander

19:10 10 Mar 20

I had moved to a home in Flossmoor that needed quite a bit of electrical work. I've worked with SAFE electrical for about 3 years for various jobs around the house. Charles is always very responsive, professional and polite. The electricians he sent to do the work were excellent and always pointed out other issues if they saw any - not in a sales sort of way but in an FYI way. Excellent service no matter the size of the job! Highly recommend.

Jim Antonelli

16:07 10 Mar 20

Excellent in every aspect of their work. Our home is 35 years old and needed updating of electrical based on technology needs, additional outdoor needs for lighting, a pool and spa. Charles reviewed in detail what we wanted to achieve, offered some suggestions and then prepared a proposal covering everything we discussed.He and his team really over delivered on everything promised. Would retain their services again in a heart beat.

MrKmikey78

08:41 09 Mar 20

Charles and his crew were top notch. They were able to promptly find and rectify a dangerous issue in our home that led to multiple electrical problems. He pointed out the exact causes, which in our case were exposed and faulty wiring and improper circuit breakers in the panel box. The quality of their work is unmatched as you can clearly see the difference as they take you through step by step in showing what was done. They were very thorough, methodical, and courteous throughout the entire experience. I highly recommend Safe Electrical Service and will definitely call on them again if needed.

S S

00:25 18 Dec 19

Highly recommend Safe Electrical Service; I bought a home and needed several jobs done. Mitch C. was the Lead Technician sent to look at the different jobs/tasks I was requesting and provide quote. He was able to provide additional information regarding what was needed now and also what I might want to consider given I plan to stay here a long time. He was very helpful, knowledgeable, and an excellent representative for Safe Electrical. I am confident when I need electrician services I can call them again or recommend them to friends and family.

James Bray

13:28 12 Oct 19

They are extremely professional and did outstanding work when I needed my home electrical system updated.

Kris M

13:42 28 Mar 19

Had Safe Electrical come out to do a 200amp panel upgrade & multiple EV charging runs to my garage with charging station installations. They handled all the permitting, the installation looks great and passed village inspection with flying colors. The price was very fair and the workmanship was excellent. Would highly recommend Charles and his crew for any of your future projects or electrical needs.

Christopher Ewing

21:58 21 Mar 19

Great experience! My call was answered the very first time I dialed, my need was well understood, and an appointment was scheduled right away. Charles came out, gave me a reasonable estimate and in no time, he and his colleague came out and installed my basement outlets (I needed a both a 220 and a standard 120 outlet). Very courteous, high-quality service - I highly recommend Safe Electrical.

Kara

17:36 05 Mar 19

I called Safe Electric on the recommendation of a friend. We have an alcove room off our family room that had no overhead lighting. We were turning it into a home office. The ceiling in the room is vaulted and we were unsure what kind of lighting would be the most practical and aesthetically pleasing. I left a message and Charles called me back the same day. We talked on the phone and discussed possible options for the room. We set up a time for an estimate the following week. The input on options was very helpful and we ended up going with four canned lights in the vaulted ceiling. The lights had to be ordered and the finishing trim piece was on back order. Since we were anxious to get the work done Charles offered to have the bulk of the work completed and have the trim installed at our conveniance when it arrived. Everyone I worked with was very professional, personable, and I really appreciated how clean they left our house when they finished! We are really pleased with final results and will definitely use them for our next project!

Sharon J

14:42 12 Oct 18

My parents home lost total power while a contractor was using an exterior outlet. They smelled burnt odors and where unable to fip the breaker. I quickly searched for a 24/7 company with great customer feedback and choose Safe Electrical. Charles arrived within hours. He was able to safely restore power shortly after arriving and offered several options to correct the damaged system. His team spent two days installing the system changes and upgrades. My Mom was extremely pleased with the demeanor, professionalism and cleanliness of the crew. My Dad thought price was higher than he preffered to spend but I believed they were competitive for licensed professionals. Thank you for a pleasant experience.

Maria Peel

20:30 08 Aug 18

The service provided by this company (Safe Electrical) is superbly outstanding. Charles answered my call and questions promptly along with Mitch & Corey. They all were professional, provided excellent customer service and they were prompt and tidy. I highly recommend this company and will reach out to them again if needed.

Thomas Liberti

15:10 17 Jul 18

TOPNOTCH JOB!Mitch, Corey and Alex did a GREAT job for a GREAT price... Professional, Clean, Friendly, and QUICK... Not only did they do what was on the invoice... but offered and DID much more...they found problems along the way and fixed them at NO EXTRA charge ... I don't want to get them in trouble with the boss (lol) . . . but I am sure Charles is be hide their GREAT work ethic.

Dennis Margaris

01:21 06 Jul 18

Charged $900 to screw in 4 post lanterns. The job took a little over an hour and he didn't even screw them in properly. Disgraceful service, highway robbery. Do yourself a favor and consult an honest electrician, one with integrity.

Lynne W

19:29 13 Apr 18

Charles and his expert crew, Alex, Corey and Mitch completed work for us that exceeded our expectations. They were professional and courteous. The only indication that they spent time here is the new fixtures they installed. Great job!

Tim Jones

19:49 31 Jan 18

They were great, Alex found the problem and got us back up and working. Thank you guys for taking such great care of us.

Johanna Hamel

19:34 02 Dec 17

I had Charles rewire and upgrade the electrical service for my whole house. The work done and the manner in which it was exceeded all my expectations.

Ghassan Hassan

20:47 24 Nov 17

Brian Howes

14:24 01 Feb 17

We had Safe Electrical Service out to do some upgrades recently. We were very pleased with the service we received. We wanted several things done but were unsure about which to do first. Charles broke down the work into three proposals which made it easier for us to decide, based on our budget and needs. He also helped identify some safety issues with the current wiring and load panel, which we had him correct. His crew are all very professional and highly skilled. They did an amazing job installing recessed LED ceiling lights as well as extra outlets, dimmers, the circuit breaker panel, and even helped troubleshoot an issue we had with our rec room wiring. Safe Electrical Service is our go-to electrician from here on out! Thank you Charles!!!

Izabella West

19:06 29 Oct 16

I really recommend Safe Electrical Service. They had to dig a new pipe to the garage to have a 40amp plug for the juicebox (charger) for my electrical car. They did an awesome and super professional job.

bailey lape

22:53 15 Sep 16

Charles and Alex and his team were wonderful and very professionalThey work well and I would HIRE them again.

James Burklow

15:49 20 Jul 16

I had a serious problem with my outside meter. It was arching and causing a dangerous issue. I had two other electricians look and said it was Too Big of a job for them ! By chance I called Safe Electric. I met Charles who came in , looked at the issue and agreeded it needed to be done asap. Long story short , my entire house was upgraded and his crew could not have been more professional or trustworthy !! I cant thank them or promote Safe Electric enough !!

Mary Hood-Wright

01:22 15 Jul 16

This company and Charles are truly a God send. Yesterday my parents had an electrical issue that scared me out of my mind. I immediately got on the internet and found this company. Charles answered the phone and responded to my behavior. An hour later CHARLES showed up himself and calmed me down yet again before fixing the issue. Charles you are great and if there is anything electrical that needs to be done you will ALWAYS be at the top of my list. Thank you!

Chris Mazzoni

20:39 28 Apr 16

We have had Safe Electrical out to our home several times now. They updated all the electrical outlets and changed out some wiring to make the home safe after we moved in. They hung several ceiling fans as well as light fixtures. They recently upgraded us to 200 amp service after a power surge went through our very old box. Charles and his team have always been nothing but professional and they always clean up after every job. When we lost power due to the power surge Charles walked me theough what to have ComEd check on their end and was out to the house that same day to get us power back up so we had heat that night. Once the parts were in his team completed the 200 amp upgrade in one day and they did an excellent job. I am glad I can count on Safe Electrical in the future for both emergencies as well as routine upkeep. Thank you to Charles and the whole Safe Electrical team.

kelly knox

23:35 25 Mar 16

Charles and his crew have completed over 40 electrical jobs for me in three years. YES 40 and i am always more than satisfied. I run Special Spaces in Illinois. Special Spaces is a nonprofit that decorates dream bedrooms for children with a life threatening illness. Sometimes it is a simple fix like hanging a chandelier but many times what should be simple is actually much more complicated and Charles and his staff always know how to fix it and always do it in a safe, economical and clean fashion. I can honestly guarantee that you will not be disappointed and am confident enough to say contact me for a personal review on my facebook page! They are that good! Kelly Knox

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Charles Otstott

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