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Charles Otstott

Charles Otstott has over 30 years of experience as a residential electrician, he holds a Chicago and Suburban Electrical license. However, Charles’s primary expertise is to ensure your family’s safety throughout your relationship with SAFE Electrical Service. When working with Charles, you can expect patience, dependability, and world-class service that will keep you informed, safe, and leave your home as clean he found it. He and his team have a strong work ethic to ensure your project is completed in a timely manner.

Google Rating

4.8

Based on 62 reviews

Safe Electrical Service

4.8

Michelle Johnson

1681932510

They're not starting the work until Friday but I am sooo pleased with them already.

Diane Fagan

1678829423

I recommend Safe ElectricalThey are the BEST of the BEST!! I had a difficult time finding an electrician to come out to hang my new chandelier. I got Safe Electrical from a local association. The phone was immediately answered when I called . A timely meeting was set with Charles. Charles had some other good ideas for us. Work was done on a timely basis. The workers were great! And my husband and I are very pleased with the chandelier and our new can lights.Call Safe Electrical…You will be glad you did!Diane and Bill Fagan

Christian Faulkner

1675129793

Hired SAFE to do some emergency electrical repairs at my home, they were here the next day working and did a great job, would highly recommend Charles and his crew!

Rafael Hernandez

1661988889

Great service at great prices!

Katie Booher

1660930406

We called Charles and his crew to help us rewire our upstairs (which had many non functioning outlets, many non grounded outlets, many two prong only outlets, etc.). Not only did he 1. Quote us an insanely good price and 2. Do the work ridiculously quickly (they were done with everything in 6 hours), when we called them back for some malfunctions that had occurred to the previous work, they came back out at no charge to help us get it fixed again, even when some of those fixes ended up being bigger issues than they realized during the first job. Amazing service, super friendly, great at rescheduling as needed, 10 out of 10 will always recommend these guys.

Larry Kimbrough

1654396529

Looking forward to using this company.

K W

1652147701

Great customer service. Had family members that had service done by them. They did an excellent job. Unfortunately, they do not service my area.

Myla Skinner

1652104937

SAFE Electrical is the absolute best! Every interaction with them (office and electricians) was fantastic. I live in a home that was built in the 50s with some questionable wiring. The team that came out to move a switch and install a couple of outlets went above and beyond. They were thoughtful, professional, and did an excellent job. They resolved some problems that I hadn't even asked them to - which was greatly appreciated and they didn't try to charge me more money for the work. I will use them for ALL my electrical work moving forward.

Eddie Manzano

1648486018

Joseph Grandberry

1646579148

My wife and I didn't have any light fixtures in our living room with the exception of table lamps. So we wanted to add more lighting to our living room. Mitch and his team from safe electrical came out to take care our needs. They took out time to make sure the placement of the lights were to our liking, and they shared their expertise to help me make a good decision. After the job was completed, great job cleaning up afterwards. Bravo to the young man going in the tight spaces to retrieve wires. Thanks Safe Electrical

Joe Cummins

1646445218

Quality contractor. Delivered on project scope in a timely manner.

Max Shallow

1644516698

I had a great experience with SAFE Electrical Service. They always showed up on time, they put all of the estimates on paper, the did a great job with clean up, etc. I never felt like I was being taken advantage of and they were very upfront with all costs of the job.Everything in my house is working as planned and I will definitely be using them in the future! Highly recommend!

Finn

1642263562

Charles and his crew were fantastic. We purchased a house that passed inspection but ended up having significant and dangerous electrical issues. The team spent a day and a half essentially rewiring the house. They were courteous, considerate, detail-oriented, professional, communicative, and most importantly, they saved us from a potentially devastating situation.The small things make the difference between service and service excellence. Charles had to make an opening in the cabinet above our refrigerator (there was no alternative), explained it thoroughly before it was done, patched it beautifully, and even fixed the trim that our contractors hadn't properly nailed into the cabinet. They not only completely protected our floors but also cleaned up any errant salt from the snow outside. These "small things" really impressed me after months of renovations and wildly different experiences with other service providers.This is a highly specialized skill and you get what you pay for. SAFE's services were worth every penny and we won't hesitate to use them again in the future.

Patrick McKenna

1640351199

Safe Electrical and Charles just became my “go to” electrical provider as a company which delivers professional electrical services in a timely, efficient manner.I contacted Charles on Monday of Christmas week. A fair quote was provided on Tuesday and a team of three workers arrived at 9 AM on Thursday (yesterday - the day before Christmas Eve) and did not stop working until the job was done at 2 Pm…..ensuring that my family would enjoy our newly installed hot tub, today on Christmas Eve. That says it all !!!Bravo!!!!

danny m

1636247353

Shantiece Dorsey

1636192509

Wade Evans

1630690205

If you are looking for a good electrical company, you will not be disappointed by Safe Electrical! We could not be more pleased with their service. From the time you receive an estimate until the job is done, the team is on it every step of the way. Safe Electrical upgraded our electrical panel, installed new wiring and two new fans. The day they showed up to complete the work, a whole crew showed up to knock it all out in a day! Others wanted to take a week. The efficiency was very impressive so that you are not stuck at home with people in and out multiple days. I’ve said enough about the electricians but I would also like to give a huge thanks to the office manager who is very on top of things as well!Thanks Safe Electrical!!!

Myss V

1626874015

Charles and the team at Safe Electric were fantastic. They came in and helped me get all of my service back in working order. I had a difficult situation on my hands and they made it all better. I really appreciate good people doing honest business in times where so many people are only out to make a fast buck. If you are looking for reliable honest and professional electricians call up Charles and his team. They have a lifelong customer in me. Thanks guys and Noel you rock!

C Kuhlmann

1624036706

We were looking for help upgrading the electrical service to our home and garage. Luckily we found SAFE Electrical. Charles and his knowledgeable team of professionals were quick, courteous and reliable. When they said they would be on site at a certain time they were. SAFE Electrical clearly explained all the work that would be required to solve my service problems. The quoted price was the price we paid. This is a very good group of people to do business with. From our first contact to the final inspection every one was willing to help and always explained what they were doing and why the code required it. Thank you SAFE Electrical for such quick action and fair price. We highly recommend SAFE Electrical.Craig Kuhlmann

Julie Nootbaar

1623262902

Working with SAFE electrical was a wonderful experience. Noel responded to our request quickly and even got us an appointment a week earlier then originally scheduled. The electrician Mitch was knowledgeable and did the work efficiently and professionally. He also answered all of our questions and was very helpful throughout the project. The cost was also very reasonable. I would highly recommend this buisness and definately call them again for any electrical repairs I might have in the future. Thank you!

Gary Shramuk

1615989451

I have hired many different electricians through out the years....CHARLES from Safe Electrical was by far the most professional, knowledgeable, personable and caring by a mile than the others.

Darian Alexander

1611264000

I called about electrical problem.....gave my name and number to the lady who answered the phone 48 hours later still haven't heard back from them.......I ended up needing a new circut breaker box. So they lost my business.

Assistant to the traveling secretary

1611086436

This is my first time reviewing a business on any platform and that is because I wanted to highly recommend SAFE Electrical Service. Charles was prompt, professional, and provided multiple options with different price points so that I could make an informed decision without feeling pressured or rushed.I have used their service twice now and Noelle is a pleasure to work with when scheduling service calls. My most recent service call was in regard to an electrical outlet that left us without a functioning oven/stove,. She scheduled me for their first available appointment but also - without making promises - made a point of working for an earlier appointment. I was thrilled when she called to follow up about a cancellation for a service call that was ahead of ours.Top notch business run by top notch people.

Emili Sexton

1609254216

Crys McCord

1602550453

Jake Tyler

1601877905

After the storms we had here there were a series of power surges. Due to the age of the panel and the improperly installed breakers, there was some damage to our electrical panel (as well as some of our smaller kitchen appliances). I called a few companies and got quotes from each. I loved how professional and responsive SAFE Electrical was compared to the other services were, despite being roughly the same price to replace an our panel. I also opted to do some additional repairs and fixes that were much needed. They were on time and by on time I mean they were here 30 minutes early and were prepping to come into the house and start work at the scheduled time. Prior to starting they even asked if they were allowed to use the restroom (which I thought was a dumb question, because they were going to be here all day and I can't imagine that customers would say no to a basic human necessity yet apparently some people take issue with contractors using their bathroom). Replacing an electrical panel as well as doing some rewiring can take a fair amount of time. Replacing light switches and outlets doesn't really take too long, but can add up with each additional request. They had told me, when I had booked the appointment, that it might take a total of 2 days due to the amount of work that was being requested (which I was fine with, I would rather they take their time and do it right than rush). By the end of the day they had done everything they were contracted to do. They even told me about additonal problems that I was unaware of (such as charred wiring, which was traced to a lamp-post which is literally never used). Every employee that came through was very courteous and professional. We also had just adopted a rescue dog that is a very aggressive towards strangers. Mitch asked if he could give him and our other dog a treat, to let him know that he isnt a threat, showing us the packaging and the ingredients in the treats and asked for permission prior to giving them the treats. Needless to say our dogs were very happy and calmed down instantly. They were friendly towards him and the other workers the rest of the day. Honestly, it was the friendliness towards our dog that initially made us choose SAFE Electrical. Every other company seemed to have the same prices and say the same things when receiving quotes, but it was the friendliness towards our dog that really sold us. Our hunch was correct, as they did an amazing job. We have some other small jobs that we need done and will be using them again. They fixed every problem that we had and were contracted to do and did so professionally and courteously. Minor or major electrical work, I would highly recommend SAFE Electrical. Though each employee was great, I would also highly recommend Mitch. He was the reason we choose SAFE Electrical and would gladly choose and recommend SAFE Electrical to anyone looking for Electrical work.

Joel Vander Weele

1601404890

Charles, Noelle and the entire Safe Electrical Service team are not just the best electricians I have ever dealt with - they are the most professional contractors I have have ever dealt with.I had a project interrupted by Covid and the Safe team was very understanding of my situation. They treated me fairly and completed the work beautifully.They have done all the electrical work in my house now for about 8 years - and I cannot imagine hiring anyone else.

Kenneth Bruhns

1601398535

Charles and team were professional, on time and responsive in assisting me in getting my dad's electrical panel replced and upgraded.

Xylina Foxworth

1601050472

We had a small outlet fire that led to us making a decision to get our entire home rewired and brought up to code. Let me first start with this company is OUTSTANDING! My experience was great from start to finish. I’ll start with the person on the other end of the phone, Noelle, she was very helpful with scheduling someone to come out, answering all of my questions, and was phenomenal with making me comfortable and easing the anxiety that comes along with trying to find a company you can trust for a project like this. Next is the master electrician/owner, Charles, professionalism and customer service at its finest! He came out, did a walkthrough of my home, and came back a couple days later to review options with my husband and myself. When it came time to do the work, the entire crew was respectful of my home, courteous, and professional. A true reflection of their owner/leadership. The icing on the cake was when the village inspector came out and acknowledged that they did a phenomenal job. My husband and I are rarely surprised and I must say the work Safe Electrical did exceeded our expectations. I cannot say enough good things about this company. We have already recommended this company to a few co-workers and friends who are in need of electrical work. I rarely write reviews but this is one was well worth it and I can only hope it helps others who are in need of an electrician make their decision.

Dot Smith

1598818388

Courteous customer service. I scheduled as appointment but canceled. I needed service immediately. I'd recommend them based on their customer service.

Enchelique Savage

1598414173

I love this place, no job is too little. Very efficient, prices are reasonable, Charles answered all of my questions and reassured me that he will help solve my issue and he did. Thanks again SAFE Electrical Service. I will be referring all of my family and friends.

Carol Madey

1598300166

I called several electricians in and around the Beverly area and many didn't return my call. Safe electrical returned my call, promptly scheduled service (I had to wait a week for service but it was not an emergency) and called when they were 15-30 minutes away to let me know they were arriving shortly. They corrected all broken outlets in my mom's condo and my mom said the electrician was kind and professional. I would highly recommend them.

Tony Byrd

1597178184

I called Safe Electrical Services they set up a appointment window Mitch came out quoted the job of replacing and rewiring a burned out panel. He was very professional and personable as welk as courteous he thoroughly explained the issue and what he see as the probably and on the day we set up he and his coworker got right to work and explaining everything in full detail. I would definitely recommend Safe Electrical Service to anyone who have a need for quality professional service Tony

Tina Moore

1595216473

Mitch C. - knowledgeable, polite & professional! Plan to hire Safe Electrical again!!!

Kris Zahrobsky

1594936482

OUTSTANDING! Charles and his team are extremely knowledgeable, professional, and do amazing work! The team was very clean and polite, and made the entire experience a breeze! I would highly recommend for any electrical need you might have!

Haley K

1593632157

I can't say enough how great this company is. As first time homeowners we weren't sure what to expect when working with an electrician. They first did an inspection for us back in 2017 before we bought our house. They charged a fair price to do a walk through and told us what would needed to be updated. 3 years later we have work we need done in our basement (can lights installed, circuit box labeled, wire cleanup, etc.). Not only did the electrician, Charles, remember us, he even honored the quote he gave 2 years prior for the breaker box. He and his team worked all day at our house. The work was done timely and professionally. Fast forward to today, we've been having trouble with a breaker tripping when we use 2 appliances at the same time (we have an old house). We were able to get him out here within 48 hours to fix the problem. Great local electrician. We highly recommend!

Hans Castorp

1590533849

Charles is the best. I've had him rewire three properties for me. Always done right.

Thomas Turrise

1589073499

Safe ElectricCharles was thorough in his inspection and explanation of his findings. He offered a few different options and prices which we liked. The work required cuts in the ceiling and wall. On project day his crew erected plastic which surrounded the entire work area to keep the house clean from dust. The crew was courteous throughout the project. Perfect…

Sandra Clark

1588797844

We set up an appointment with another company to do some work in our home. After waiting all day they never came or called us back. Some one told us about Safe Electrical Service . When I called Charles answer the phone and I ask him if he could do the work. He was very nice and considerate. He told me he would send someone out the next day. Mitch and Michael were very Professional and very detailed. Michael put in reset lights, ceiling fan, doorbells, electrical outlets. Even clean up the area where they worked. I am so glad I called them.They are like family to me, and they made us feel the same way. They are also on time and reasonable.

William Hendrickson

1584537307

We had an electrical emergency (bad wiring from previous owner) Charles was able to diagnose the problem and give us a range of options to fix the problem that still worked with our budget. He and his crew are thorough, friendly and respectful and they know their work.I have used the services of several electricians on the a southwest side, but Safe Electrical Service is now the first call I make for any questions or jobs.

Nichole Alexander

1583867455

I had moved to a home in Flossmoor that needed quite a bit of electrical work. I've worked with SAFE electrical for about 3 years for various jobs around the house. Charles is always very responsive, professional and polite. The electricians he sent to do the work were excellent and always pointed out other issues if they saw any - not in a sales sort of way but in an FYI way. Excellent service no matter the size of the job! Highly recommend.

Jim Antonelli

1583856465

Excellent in every aspect of their work. Our home is 35 years old and needed updating of electrical based on technology needs, additional outdoor needs for lighting, a pool and spa. Charles reviewed in detail what we wanted to achieve, offered some suggestions and then prepared a proposal covering everything we discussed.He and his team really over delivered on everything promised. Would retain their services again in a heart beat.

MrKmikey78

1583743272

Charles and his crew were top notch. They were able to promptly find and rectify a dangerous issue in our home that led to multiple electrical problems. He pointed out the exact causes, which in our case were exposed and faulty wiring and improper circuit breakers in the panel box. The quality of their work is unmatched as you can clearly see the difference as they take you through step by step in showing what was done. They were very thorough, methodical, and courteous throughout the entire experience. I highly recommend Safe Electrical Service and will definitely call on them again if needed.

James Bray

1570886930

They are extremely professional and did outstanding work when I needed my home electrical system updated.

Kris M

1553780571

Had Safe Electrical come out to do a 200amp panel upgrade & multiple EV charging runs to my garage with charging station installations. They handled all the permitting, the installation looks great and passed village inspection with flying colors. The price was very fair and the workmanship was excellent. Would highly recommend Charles and his crew for any of your future projects or electrical needs.

MrCJ_812

1553205519

Great experience! My call was answered the very first time I dialed, my need was well understood, and an appointment was scheduled right away. Charles came out, gave me a reasonable estimate and in no time, he and his colleague came out and installed my basement outlets (I needed a both a 220 and a standard 120 outlet). Very courteous, high-quality service - I highly recommend Safe Electrical.

Kara

1551807369

I called Safe Electric on the recommendation of a friend. We have an alcove room off our family room that had no overhead lighting. We were turning it into a home office. The ceiling in the room is vaulted and we were unsure what kind of lighting would be the most practical and aesthetically pleasing. I left a message and Charles called me back the same day. We talked on the phone and discussed possible options for the room. We set up a time for an estimate the following week. The input on options was very helpful and we ended up going with four canned lights in the vaulted ceiling. The lights had to be ordered and the finishing trim piece was on back order. Since we were anxious to get the work done Charles offered to have the bulk of the work completed and have the trim installed at our conveniance when it arrived. Everyone I worked with was very professional, personable, and I really appreciated how clean they left our house when they finished! We are really pleased with final results and will definitely use them for our next project!

Sharon J

1539355334

My parents home lost total power while a contractor was using an exterior outlet. They smelled burnt odors and where unable to fip the breaker. I quickly searched for a 24/7 company with great customer feedback and choose Safe Electrical. Charles arrived within hours. He was able to safely restore power shortly after arriving and offered several options to correct the damaged system. His team spent two days installing the system changes and upgrades. My Mom was extremely pleased with the demeanor, professionalism and cleanliness of the crew. My Dad thought price was higher than he preffered to spend but I believed they were competitive for licensed professionals. Thank you for a pleasant experience.

Maria Peel

1533760230

The service provided by this company (Safe Electrical) is superbly outstanding. Charles answered my call and questions promptly along with Mitch & Corey. They all were professional, provided excellent customer service and they were prompt and tidy. I highly recommend this company and will reach out to them again if needed.

Thomas Liberti

1531840235

TOPNOTCH JOB!Mitch, Corey and Alex did a GREAT job for a GREAT price... Professional, Clean, Friendly, and QUICK... Not only did they do what was on the invoice... but offered and DID much more...they found problems along the way and fixed them at NO EXTRA charge ... I don't want to get them in trouble with the boss (lol) . . . but I am sure Charles is be hide their GREAT work ethic.

Dennis Margaris

1530840063

Charged $900 to screw in 4 post lanterns. The job took a little over an hour and he didn't even screw them in properly. Disgraceful service, highway robbery. Do yourself a favor and consult an honest electrician, one with integrity.

Lynne W

1523647774

Charles and his expert crew, Alex, Corey and Mitch completed work for us that exceeded our expectations. They were professional and courteous. The only indication that they spent time here is the new fixtures they installed. Great job!

Tim Jones

1517428159

They were great, Alex found the problem and got us back up and working. Thank you guys for taking such great care of us.

Johanna Hamel

1512243240

I had Charles rewire and upgrade the electrical service for my whole house. The work done and the manner in which it was exceeded all my expectations.

Ghassan Hassan

1511556431

Brian Howes

1485959053

We had Safe Electrical Service out to do some upgrades recently. We were very pleased with the service we received. We wanted several things done but were unsure about which to do first. Charles broke down the work into three proposals which made it easier for us to decide, based on our budget and needs. He also helped identify some safety issues with the current wiring and load panel, which we had him correct. His crew are all very professional and highly skilled. They did an amazing job installing recessed LED ceiling lights as well as extra outlets, dimmers, the circuit breaker panel, and even helped troubleshoot an issue we had with our rec room wiring. Safe Electrical Service is our go-to electrician from here on out! Thank you Charles!!!

Izabella West

1477767988

I really recommend Safe Electrical Service. They had to dig a new pipe to the garage to have a 40amp plug for the juicebox (charger) for my electrical car. They did an awesome and super professional job.

bailey lape

1473980024

Charles and Alex and his team were wonderful and very professionalThey work well and I would HIRE them again.

James Burklow

1469029757

I had a serious problem with my outside meter. It was arching and causing a dangerous issue. I had two other electricians look and said it was Too Big of a job for them ! By chance I called Safe Electric. I met Charles who came in , looked at the issue and agreeded it needed to be done asap. Long story short , my entire house was upgraded and his crew could not have been more professional or trustworthy !! I cant thank them or promote Safe Electric enough !!

Mary Hood-Wright

1468545738

This company and Charles are truly a God send. Yesterday my parents had an electrical issue that scared me out of my mind. I immediately got on the internet and found this company. Charles answered the phone and responded to my behavior. An hour later CHARLES showed up himself and calmed me down yet again before fixing the issue. Charles you are great and if there is anything electrical that needs to be done you will ALWAYS be at the top of my list. Thank you!

Chris Mazzoni

1461875956

We have had Safe Electrical out to our home several times now. They updated all the electrical outlets and changed out some wiring to make the home safe after we moved in. They hung several ceiling fans as well as light fixtures. They recently upgraded us to 200 amp service after a power surge went through our very old box. Charles and his team have always been nothing but professional and they always clean up after every job. When we lost power due to the power surge Charles walked me theough what to have ComEd check on their end and was out to the house that same day to get us power back up so we had heat that night. Once the parts were in his team completed the 200 amp upgrade in one day and they did an excellent job. I am glad I can count on Safe Electrical in the future for both emergencies as well as routine upkeep. Thank you to Charles and the whole Safe Electrical team.

kelly knox

1458948900

Charles and his crew have completed over 40 electrical jobs for me in three years. YES 40 and i am always more than satisfied. I run Special Spaces in Illinois. Special Spaces is a nonprofit that decorates dream bedrooms for children with a life threatening illness. Sometimes it is a simple fix like hanging a chandelier but many times what should be simple is actually much more complicated and Charles and his staff always know how to fix it and always do it in a safe, economical and clean fashion. I can honestly guarantee that you will not be disappointed and am confident enough to say contact me for a personal review on my facebook page! They are that good! Kelly Knox

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